Agile/DevOps enablement, improved NPS, and faster innovation are among top goals. Also, announcing Velocity and Cyara Xchange conference.
CX Assurance Newsletter
October 2017
Feature Stories
Introducing Cyara Velocity
We are excited to announce a new addition, Cyara Velocity, to our CX Assurance Platform. Velocity makes it easier for you to deliver the great CX your customers expect by seamlessly connecting design and testing. Read more
The Top 6 Goals of Innovative CX Leaders
While working with some of the world’s leading brands, Cyara's Domain Consulting team has identified many common trends, including 6 key strategic goals. Read more
Something More
Overcoming the Downward Spiral of Inadequate Testing
Consistently delivering great CX is hard for many reasons, but there are ways to do it while maintaining quality. Read more
Announcing the Inaugural Cyara Xchange: Save the Date
Join us for Cyara Xchange in San Francisco on March 26-28, 2018. Gain insights from CX thought leaders and industry experts. Mark your calendars! Read more
Taking the Guesswork Out of Customer Experience
Daryn Mason, a presenter at our recent London Cyara Customer Advisory Board (CAB), talks about the importance of testing in customer experience delivery. Read more
How to Restore Customer Loyalty after a Data Breach
Cyara CEO Alok Kulkarni talks about ways an enterprise can recover after a data breach, at SecurityBriefAU. Read more
Cyara By the Numbers
4.6 million Total number of simulated customer calls during a recent global CX test
How the Retail Sector Can Achieve Impossibly Perfect Customer Service
Learn how retailers can take their relationship with consumers to new heights, at B&T magazine. Read more