Cyara Outbound: Ensure the voice quality of your outbound call scenarios
How are Your Outbound Channels Performing?
With Cyara Outbound, you’ll know of any issues with your outbound dialing systems, including voice quality issues, caller identification or answering machine pickup, outbound IVR scenarios, and system performance under stress.
Cyara Outbound improves the quality of your outbound systems by identifying issues and provides this functionality:
- Tests dedicated dialing systems, callback systems, and proactive notification systems
- Provides end-to-end testing for call progress detection
- Tests the efficiency of the outbound dialer
- Provides an efficient way to train agents for answering calls
- Can emulate agent activity after the cal connection to test pacing and connectivity
- Ensures your outbound systems comply with regulatory requirement
Cyara Outbound improves the quality of your outbound systems and enables you to introduce new features faster, with higher quality and at lower cost. Fill out the following form to download a copy of the Cyara Outbound datasheet today.