Ensuring a Positive Experience Every Time with CXIL
Keep your customers coming back
A great customer experience keeps your customers coming back. Find out how to ensure that the experience is always flawless with Cyara and CXIL.
Numerous studies have shown that the customer experience is the single biggest factor consumers cite for why they do business with a particular company. Take a look at these statistics:
- In a 2015 study by Accenture, 55% of consumers said they would switch companies based solely on poor customer service
- In a similar study by Bain Financial Research, 35% of consumers said that good service was the biggest reason for recommending a company
- Another 23% said that poor service was the biggest reason to not recommend a company
Fill in the form to download our datasheet to find out how Cyara and CXIL can help you ensure that your customer experience is always flawless.