Webinar: Good to Great CX
Wednesday 7 March 2018 at 10:00am (AEDT)
How do you attract and retain customers in a world where they’re writing the rules?
Businesses must now operate in a highly contested global marketplace where customers demand a personalised experience across multiple channels. Customer experience has evolved rapidly as digital technology has advanced. At a time when customers have far more choice of channels and providers, loyalty is no longer a given — it must be won.
Join Isabella Villani and Simon Bennett of Exceed Global and Gauthier Delmee of Cyara in this 45-minute webinar to talk about what it means to go from good to great CX.
See you there!