CX Assurance Newsletter
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April 2018

Feature Stories


Xchange 2018 Fireside Chat
Highlights from Cyara Xchange 2018
Our inaugural conference, Xchange 2018, was a great opportunity for us to hear from several industry thought leaders. In this post, I take a look at the key learnings they shared with us.
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Expert panel at Xchange 2018
Embracing Agility at Anthem, Airbnb, and Capital Group
During a panel session at Xchange 2018, three of Cyara's most innovative customers shared their experiences with transforming their development organizations to support an agile world.
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Something More


Magic crystal ball isolated over a white background Xchange_2018_Dr_Nicole
The Data Behind DevOps: Becoming a High Performer
In this video from Xchange 2018, Dr. Nicole Forsgren, Chief Scientist at DORA (DevOps Research and Assessment) shares her DevOps best practices for organizations.
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Businessman holding a red traffic triangle warning sign in front of his head
Understanding Five Customer Experience Early Warning Signs
CEO Alok Kulkarni on how to catch problems with your CX before they impact your Net Promoter Score at Contact Center Pipeline.
Read moreapril-cx18-tileJoin Cyara at Genesys CX18 in Nashville
Cyara is proud to be a sponsor at Genesys CX18, 1-4 May, 2018, in Nashville, Tennessee. Visit our booth to learn how Cyara and Genesys can assure your CX.
Register now
Idea exchange concept. Ideas agreement Investing in business innovation and financial commerce backing of creativity. Open lightbulb icon with gear mechanisms. Funding potential innovative growth
Getting Business and IT to Work from the Same Agenda
For any software development project, business teams should be sharing 'objectives' instead of 'requirements' to achieve better outcomes and increased alignment.
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Release 7.2
Announcing Cyara
Release 7.2
Highlights of this release include:  Automated Troubleshooting and Open Framework to Pulse, integrated CX-AX testing in Velocity, and definition of quality criteria in CX Models.
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Further Reading


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