CX Assurance Newsletter
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February 2018

Feature Stories

Are You CX-y Enough for your Customers?
Just as flowers and chocolate are the language of love for couples, the language of love between you and your customer is your CX.
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Push Notifications: The Best Way to get Alerts
Push notifications help you stay on top of your CX performance and quickly gain the insight you need to troubleshoot and resolve problems.
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Something More

Buy One, Get One Free Tickets for Xchange 2018
The agenda is shaping up for Cyara Xchange 2018, taking place March 26-28 in San Francisco. Dr. Nicole Forsgren from DevOps Research and Assessment (DORA), Joe Timem from Macy's, and Anil Ravula from Anthem are three of our Agile/DevOps experts. Register today and lock in your $250 savings on tickets!
Register now
Webinar: Going from Good to Great CX
How do you attract and retain customers in a world where they’re writing the rules? Join Exceed Global's Isabella Villani and Simon Bennett and Cyara's Gauthier Delmee on Wednesday, 7 March at 10:00am (AEDT) as they discuss how to go from good to great CX.
Register now
Comparing Active and Passive Monitoring
There are many differences between active and passive production monitoring. Active monitoring gives you detailed information about an individual interaction, while passive monitoring gives you high-level information about all interactions. Learn how each is beneficial for assuring your CX delivery systems.
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Cyara Enhances Pulse with 7.1 Release
Reporting on digital CX channels and access to real-time CX data via both Android and iPhone apps are two features of the latest Cyara Pulse update.
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Further Reading

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