Read our new DevOps for CX White Paper, about boosting your development efficiency, our webinar with Forrester, and more.
CX Assurance Newsletter
February 2019
Feature Stories
New White Paper: The Definitive Guide to DevOps and CX To innovate quickly and assure quality, many enterprises have turned to DevOps. “DevOps for CX” takes the DevOps software methodology and focuses on the unique aspects of CX software, enabling speed and quality. And DevOps for CX allows the delivery of software on a number of fronts. Read more
The Key to Making Your End-to-End CX Development More Efficient Any efficiency gains you can bring to the design process in your development cycle have a major impact every single time you create a new, or update an existing, experience. So it pays to 'shift left' and focus on design. Read more
Something More
On-Demand Webinar— DevOps for CX: Delivering Speed with Quality CX is today’s battleground, and delivering great experiences relies on constantly improving the technology used to engage your customers through good DevOps practices. Listen back to Google's Dr. Nicole Forsgren and learn how DevOps can help you improve CX. Listen now
Cyara Closes Largest Bookings Quarter in the Company’s History Cyara is pleased to have closed the first half of our 2019 fiscal year (July 1-Dec 31) with 30 percent growth in SaaS bookings, 95 percent customer retention, and a second quarter representing the largest bookings quarter in the company’s history. Read more
Live Webinar — DevOps: The Transformation Continues Organizations around the world are continuing on their DevOps/Agile transformation journeys as they work to improve their processes and customer experience, and they face different challenges along this path. On February 18 at 3:00pm PST, join this webinar and gain insights from Mirco Hering of Accenture as he provides guidance on DevOps transformations. Register now
Live Webinar: Chatbots and AI are on a Collision Course Toward Customer Experience Fails Companies that deploy chatbots with AI and think that the technologies will be "good enough" for customer experience are in for a rude awakening. Join this webinar with Forrester's Daniel Hong as he reveals the foreboding results of chatbot AI deployments, how to prevent your deployment from being another "customer experience fail," and what companies are doing to ensure successful customer experiences with chatbots. Register now