CX Assurance Newsletter
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January, 2018

Feature Stories


Dr. Nicole Forsgren to Keynote Cyara Xchange 2018
We are thrilled to welcome our featured keynote speaker, Dr. Nicole Forsgren, CEO and Chief Scientist at DevOps Research and Assessment (DORA), to Cyara Xchange 2018, taking place March 26-28 in San Francisco. She will present The Data Behind DevOps: Becoming a High Performer. All attendees will also receive Nicole's new book, which releases on March 27th.
Register Now!
Dual Feedback Loop
The Case for Dual Feedback Loops in the DevOps Process
One of the important aspects of DevOps is the feedback loop that it relies on for continuous improvement. Through our work with Cyara customers, we've found that the DevOps feedback loop should also be supplemented by a business feedback loop.
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Something More


Webinar: CX Trends to Expect in 2018
Webinar: CX Trends to Expect in 2018
What's next for CX in 2018? Join CX thought leader Daryn Mason and Cyara's Nick Duggan on January 25 at 15:00 GMT to learn more in this webinar.
Register now
How Will Spectre and Meltdown Affect my CX?
How Will Spectre and Meltdown Affect my CX?Learn how to avoid introducing defects or degrading performance of your CX applications as a result of installing patches after threats like Spectre and Meltdown.
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Can You Predict NPS Scores? The Big 3 Can!
Can You Predict NPS Scores? The Big 3 Can!
3A Consulting's Docia Myer introduces the Big 3 Formula for Leading indicators, plus get a slideshare of Docia's recent webinar with Cyara's Elizabeth Magill.
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Is 'Black Christmas' Good or Bad for CX?
Is 'Black Christmas' Good or Bad for CX?
In this blog post, CX Thought Leader Daryn Mason looks back at the lessons learned from the Christmas spending rush in the UK and its impact on customer experience.
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The Benefits of Taking CX Development Agile
The Benefits of Taking CX Development Agile
Read about the business benefits for organizations of prioritizing speed and quality in their development process. Plus, get our latest infographic.
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New Resources Article: What is Monitoring?
In this new article on the Cyara Resources page, get back to basics and learn what production monitoring is and how it can help improve CX in your organization.
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Further Reading


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