Announcing the first Cyara Xchange keynote, plus dual feedback loops in DevOps, a CX trends webinar, and more.
CX Assurance Newsletter
January, 2018
Feature Stories
Dr. Nicole Forsgren to Keynote Cyara Xchange 2018 We are thrilled to welcome our featured keynote speaker, Dr. Nicole Forsgren, CEO and Chief Scientist at DevOps Research and Assessment (DORA), to Cyara Xchange 2018, taking place March 26-28 in San Francisco. She will present The Data Behind DevOps: Becoming a High Performer. All attendees will also receive Nicole's new book, which releases on March 27th. Register Now!
The Case for Dual Feedback Loops in the DevOps Process One of the important aspects of DevOps is the feedback loop that it relies on for continuous improvement. Through our work with Cyara customers, we've found that the DevOps feedback loop should also be supplemented by a business feedback loop. Read more
Something More
Webinar: CX Trends to Expect in 2018 What's next for CX in 2018? Join CX thought leader Daryn Mason and Cyara's Nick Duggan on January 25 at 15:00 GMT to learn more in this webinar. Register now
How Will Spectre and Meltdown Affect my CX?Learn how to avoid introducing defects or degrading performance of your CX applications as a result of installing patches after threats like Spectre and Meltdown. Read more
Can You Predict NPS Scores? The Big 3 Can! 3A Consulting's Docia Myer introduces the Big 3 Formula for Leading indicators, plus get a slideshare of Docia's recent webinar with Cyara's Elizabeth Magill. Read more
Is 'Black Christmas' Good or Bad for CX? In this blog post, CX Thought Leader Daryn Mason looks back at the lessons learned from the Christmas spending rush in the UK and its impact on customer experience. Read more
New Resources Article: What is Monitoring? In this new article on the Cyara Resources page, get back to basics and learn what production monitoring is and how it can help improve CX in your organization. Read more