CX Assurance Newsletter
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July 2019

Feature Stories

Introducing the Cyara Accelerator for Amazon Connect
Migrating from one contact center platform to another is a big project — one that can be slow and fraught with risks. The new Cyara Accelerator for Amazon Connect helps you accelerate your migration, improve quality throughout the development cycle and gain confidence that your new contact center is working as designed.
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New from the Cyara Blog: Thought Leaders Weigh in on Cloud Migration
We asked experts including Forrester and Amazon for their insights into what's driving organizations to migrate their contact centers to the cloud.
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Something More

Get to the Benefits of Amazon Connect Faster with Cyara Accelerator
Many contact centers are moving to the cloud. In this blog post, learn how Cyara can help you accelerate your migration to Amazon Connect.
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Cyara CX Assurance Platform Receives 2019 CRM Excellence Award
We're honored to have received a 2019 CRM Excellence Award from TMC's CUSTOMER magazine.
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Guest Post: Empowering Business Users to Easily Make IVR Changes
Business users want an efficient and trouble-free way to make changes to IVRs. In this guest post from Jarrod Neven, Director of InProd Solutions, read how his team and New Zealand’s Ministry of Social Development (MSD) have developed a new feature that gives business users what they want.
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Register Now: Cyara Xchange 2019, 21-23 October
Cyara Xchange 2019 is heading back to the Grand Hyatt in San Francisco and taking place October 21-23, 2019. Join colleagues from around the globe as you gain insights and inspiration from our keynote visionaries and industry experts. At Xchange 2019, you’ll expand your knowledge, learn new skills, and see things from new perspectives, all while networking with your peers.
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Further Reading

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