Learn about our new Pulse Mobile App, thought leaders on DevOps for CX, about focussing on product teams to achieve efficiency, and more.
CX Assurance Newsletter
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March 2019
Feature Stories
Announcing the New Cyara Pulse Mobile App With the brand new Cyara Pulse Mobile App, CX business and operations teams can monitor their customer experience systems across all channels, quickly identify problems, and accelerate issue resolution. Read more
DevOps.com: How to Apply Agile and DevOps Principles to Accelerate CX Innovation These days, it’s not enough for companies to offer quality products or services; they must deliver an exceptional customer experience. Read from Cyara's Amy Hudson on how in fast-changing environments, continual innovation on the front lines of customer service requires an agile and nimble approach. Read more
Live Webinar with Forrester: Chatbots Headed Toward CX Fails Companies that deploy chatbots with AI and think that the technologies will effortlessly delight their customers are in for a rude awakening. On March 28 (PST), join this webinar and hear Daniel Hong of Forrester Research share new research that finds that the state of chatbots today is sowing the seeds of discontent. Register now