CX Assurance Newsletter
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May 2018

Feature Stories

Best Practices in Performance Testing for CX Systems 
Can your customer engagement systems handle the pressure when a lot of customers are trying to reach you? Learn why performance testing is important and how to make the most of it.
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Webinar: 5 Best Practices for Migrating Your Contact Center to the Cloud
Have you recently moved to the cloud, or are you considering it? A migration to any new platform is not without its challenges. In this joint webinar with Forrester, learn how to mitigate those challenges and continue to deliver an outstanding customer experience.
Join the Forrester and Cyara webinar

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Key Takeaways from Genesys CX18 Nashville
Read our takeaways from another great CX18 event, including creating moments that matter, consumer preferences vs businesses' plans, and the future of bots.
Read moremay-articles-DORA_logoContribute to the 2018 DORA State of DevOps Report
This DevOps Research Assessment (DORA) survey gathers data to understand the factors that impact software delivery performance and organizational performance.
Take the survey now
How Much Does a SEV1 Cost Your Organization?
A SEV1 (Severity 1) incident can cause untold damage to your organization's bottom line and to customer trust. Learn how to quantify that damage in this post.
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New eBook: Top 6 Benefits of Improving Your CX Assurance

Learn how automating CX assurance efforts, like testing and monitoring, top the list of ways CX leaders improve their assurance efforts.
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Further Reading

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