CX Assurance Newsletter
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October 2018

Feature Stories


State of DevOps Insights: 5 Questions For Dr. Nicole Forsgren
State of DevOps Insights: 5 Questions For Dr. Nicole Forsgren
Read how the findings from the latest State of DevOps Report can be applied to development projects that focus on customer experience applications in this Q&A with DORA's chief scientist, Dr. Nicole Forsgren.
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Barriers to Innovation in DevOps, Part 2: Outsourcing
Barriers to Innovation in DevOps, Part 2: Outsourcing
Many organizations are finding it difficult to keep up with the pace of technological innovation. A major reason is traditional outsourcing models. In this post, learn about alternative ways to approach outsourcing.
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Something More


Webinar: 5 Steps for Building a Strong CX Metrics Program
Webinar: 5 Steps for Building a Strong CX Metrics Program
Listen back to our webinar with Bruce Temkin to learn how an effective CX metrics program enables organizations to unify the entire organization around a common goal.
Listen now
Celebrating CX Day: Top Six Insights for CX Success
Celebrating CX Day: Top Six Insights for CX Success
To celebrate CX Day, CEO Alok Kulkarni gathered his six top insights and observations from Cyara’s customers and fellow CX fanatics over the past year.
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Global Cyara Xchange 2018 Roadshows — Register Now!
Global Cyara Xchange 2018 Roadshows — Register Now!
Join us as we take Cyara Xchange on the road — learn how to assure your CX in three locations around the world: Dallas, Manchester, and Hartford!
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Cyara Wins 2018 Contact Center Technology Award
Cyara Wins 2018 Contact Center Technology Award
Cyara is proud to receive the Contact Center Technology Award, which honors vendors and technologies that have embraced technology as a key tool for customer service excellence.
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Further Reading


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