CX Assurance Newsletter
September 2017

Feature Stories 

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The Business Impact of Improving Operational Customer Experience

What are the benefits of improving your customer experience at an operational level? Find out in this new infographic and read more here.

Why The NPS is Dead

Cyara CEO Alok Kulkarni talked to The Australian newspaper about the shortcomings of the Net Promoter Score.

Something More

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The Top 4 Reasons to Assure Call Recordings

No matter your industry, recording calls is important for a number of reasons. Read why at the Cyara Blog.



Cyara is Going on the Road with Genesys

Cyara is proud to be a sponsor of the Genesys G-Summit roadshows taking place across the United States in the coming months.

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The 5 Stages of CX Maturity 

We've identified 5 key stages of CX maturity in enterprises — where are you on the continuum? Find out at the Cyara Blog.


Certifications @ Cyara Academy

We recently updated and streamlined some of our training offerings. This means that you can get even more value from getting certified as an industry expert with Cyara.

Learn more here.



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 Cyara By the Numbers



The number of concurrent 

calls reached on a recent 

global load test


On-Demand Webinar: 3 Key Takeaways on IVR Testing and Performance

Listen back to our on-demand webinar with Forty 7 Ronin.

Read more here.


Further Reading

Say Hello to Cyara

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