Cyara LiveVQ
Achieve Speed & Quality with Automated Functional & Regression Testing
Cyara-LiveVQ-datasheet-2022-full

 

More than ever before, today’s modern contact centers are based in the cloud and accommodate remote workforces, whether agents are working from home or offshore.

 

Managing technology and assuring voice quality so that agents can deliver flawless customer experience is fundamentally more challenging without the power to control factors that impact voice quality and on-hand technical support available to resolve issues as they surface.

 

LiveVQ empowers brands to deliver flawless CX by enabling real-time monitoring, diagnoses, and resolution of voice quality issues that impact the quality of your customers’ experiences.

Read this data sheet to learn how LiveVQ:

  • keeps agents productive
  • provides contact center operations teams with performance visibility
  • reduces time and effort IT must dedicate to troubleshooting and root-cause analysis

 

Fill out the form to learn how LiveVQ can ensure better quality calls and reduced churn, all while delivering customer smiles, at scale.

 

Download now