In this Frost & Sullivan White Paper commissioned by Cyara, you will learn:
- How the applications and systems organizations use to engage their customers are complex and span different technologies, platforms, and channels, and that this complexity makes innovation difficult
- How Agile and DevOps has two primary enablers of success—automation and monitoring
- About the critical importance of automated testing and monitoring, and of putting in place an effective measurement system
- How automation and monitoring are core to Agile/DevOps transformations that are helping organizations continually satisfy their customers
Download a copy of the CX Innovation: Rising to the Challenge of Techno-Consumerism Through Agile & DevOps Transformation White Paper today.