Sweep Test before Open Enrollment
Are All of Your 800 Numbers Working?
Test All of Your 800 Numbers Before Open Enrollment
Open enrollment is a make it or break it time for health insurance providers. This is the time you enroll new customers and re-enroll existing ones. During this time, your contact center will be put to the test. If you are like most health insurers, you have hundreds of toll free numbers. The first step to a successful open enrollment is ensuring your toll-free numbers work.
Cyara can help. Now through August 31, 2018, we are offering an Automated Sweep Test for Open Enrollment to health insurers. With this solution, you can easily and reliably test all your toll-free numbers to ensure that they are answering correctly, and that the correct prompt is playing.
Packages start as low as $5,000 for up 500 toll-free numbers. We scale much higher, so if you need to test more numbers, we can help.
Benefits of Automating your Sweep Test:
- Tests can be performed in the matter of hours instead of days or weeks.
- More accurate reporting than manual testing.
- Ability to identify which numbers are not working with detailed test results.
- Knowing that your 800 numbers are ready for open enrollment.