Deliver personalised and convenient service at scale

As we transition to an increasingly digital economy amongst unprecedented social challenges, it is essential for organisations to deliver personalised, fast and convenient customer experiences at scale. Genesys Cloud powers deeply connected, meaningful experiences with an easy-to-use omnichannel cloud contact centre that scales seamlessly whilst lowering operational costs.

During this virtual event, you will hear real life stories about APAC-based Genesys Cloud customers who are at the forefront of CX transformations in our region. You will also get to see the Genesys Cloud platform in action and learn about cutting edge migration automation technologies from Cyara that are helping customers reduce implementation costs as well as accelerate and de-risk their cloud migrations. 

Genesys Cloud for CX Innovation 
March 25, 2021, 1:00 - 3:30 pm AEDT
Online Event

• 1:00 - 1:20: Genesys Cloud Innovation and Customer Stories
• 1:20 - 1:30: Telstra for Genesys Cloud
• 1:30 - 1:45: Cyara Migration Accelerator for Genesys Cloud
• 1:45 - 2:15: Genesys Cloud Customer Insights
• 2:15 - 2:20: Break
• 2:20 - 2:50: Cyara Migration Accelerator Platform Demonstration
• 2:50 - 3:20: Genesys Cloud Platform Demonstration
• 3:20 - 3:30: Event Summary and Wrap Up