It’s critical that contact center QA teams continuously test and monitor CX, checking for technical issues and defects within customer journeys. It’s widely accepted that test automation comes with many benefits, but the path to reaching automation bliss can be a bit bumpy.  Attend our upcoming Xchange Online session where we'll cover key steps to:

Navigating Around Bumps on the Path to Test Automation Bliss
Thursday, February 25
9:00am PT / 12:00pm ET / 5:00pm GMT

Join Cyara’s Solution Architect Manager Bill LaRuffa and Marketing Manager Clara Eckel to learn:

  1. The number one, survey-proven bottleneck to delivering “Quality at Speed” in CX testing
  2. Two of the top benefits from automating CX testing
  3. Three common reasons that test automation adoption efforts can go awry
  4. Four methods Cyara has created to navigate around these bumps and start experiencing the benefits of test automation faster

Plus, you’ll get a quick preview of our latest CX test automation feature, Cyara Call Explorer.

The Xchange Online Forum is designed to ensure you maximize your investment and to learn more about the unique differentiation within our Cyara Automated CX Assurance Platform. That’s the impetus behind our Xchange Online forums, hosted by our team of CX experts covering topics relevant to developers, architects, technicians, and contact center leaders. Together, let’s turn what we learn individually into a CX Community that thrives by sharing best practices and unique insights.  To browse all sessions, visit our Xchange Online page.

Register Now: